 |
Q: I have everything setup
correctly but can't listen while at work, what's wrong?
Unfortunately Network administrators at your workplace may have locked out your
ability to listen to streaming media. Administrators can block certain ports
and/or forbid certain types of network traffic, this is most likely what's
causing your problem. Please use our 'Having difficulties listening' link but
remember you must use either Winamp or VLC for it to work
correctly.
Q: I'm
using the 'Having difficulties listening' link but I'm still having troubles, what can I try now?
Try opening Winamp then click FILE then select PLAY URL and copy and paste the
following:
http://s2.viastreaming.net/cgi-bin/listen.pls?7500
then click OPEN.
Q: I get an error message saying "Unable to resolve host" or "ICY 401 Service
Unavailable", what does that mean?
Simply put it means our service is
unavailable, our server could be down for maintenance or if we're unlucky it
could be due to server malfunction. We aim to have our service online 24/7
however something may have happened which is beyond our control. If our stream
goes down, rest assured it'll be back as soon as possible.
Q: I've encountered problem that you haven't listed here, what do I do?
Please send us an email explaining outlining problem, don't forget to let us
know what media player you are using, your operating system and any other
details you can give.
|
|
